Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Outsonea Games & Trading Ltd collects, uses, and protects your personal information when you visit our website and use our services.
Last Updated: December 2024
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, contact us for support, or participate in surveys or promotional activities.
Personal Information
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- • Payment information and billing details
- • Account credentials and security information
- • Communication preferences and marketing consents
Automatically Collected Information
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- • Pages visited, time spent on site, and clickstream data
- • Referring websites and search terms used
- • Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes, including to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations.
Service Provision
- • Process and fulfill orders
- • Provide customer support
- • Manage user accounts
- • Deliver products and services
Communication
- • Send order confirmations
- • Provide technical support
- • Send marketing communications
- • Respond to inquiries
Improvement & Analytics
- • Analyze usage patterns
- • Improve website functionality
- • Develop new features
- • Optimize user experience
Legal & Security
- • Prevent fraud and abuse
- • Comply with legal requirements
- • Protect our rights
- • Ensure platform security
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
We may share your information in the following circumstances:
- • Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.
- • Legal Requirements: When required by law or to respond to legal process, protect our rights, property, or safety, or that of our users or the public.
- • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- • Consent: With your explicit consent for any other purpose.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- • SSL encryption for data transmission
- • Secure server infrastructure
- • Regular security audits
- • Access controls and authentication
Organizational Measures
- • Employee training on data protection
- • Confidentiality agreements
- • Incident response procedures
- • Regular policy reviews
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.
Your Rights Include:
- • Access: Request access to your personal information
- • Correction: Request correction of inaccurate information
- • Deletion: Request deletion of your personal information
- • Portability: Request transfer of your data
- • Objection: Object to certain processing activities
- • Restriction: Request restriction of processing
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within 30 days.
We may require verification of your identity before processing your request. You also have the right to lodge a complaint with your local data protection authority.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements.
Essential Cookies
Required for basic website functionality, including user authentication, shopping cart management, and security features.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage data and statistics.
Marketing Cookies
Used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.
For more detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
Transfer Safeguards
- • Adequacy Decisions: Transfers to countries with adequate data protection laws as recognized by relevant authorities.
- • Standard Contractual Clauses: Use of approved contractual terms for international transfers.
- • Certification Schemes: Participation in recognized certification and privacy frameworks.
- • Binding Corporate Rules: Internal policies approved by data protection authorities.
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
Parental Guidance
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will work with you to address any concerns and delete any relevant information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Notification of Changes
- • We will update the "Last Updated" date at the top of this policy
- • Significant changes will be communicated via email or website notice
- • Your continued use of our services constitutes acceptance of the updated policy
- • You may contact us with any questions about changes
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
Company Information
Company Name
Outsonea Games & Trading Ltd
Address
72 Gwanganhaebyeon-ro
Busan
Busan 55724
Business Hours
Monday - Friday: 09:00 - 18:00
Contact Details
Data Protection Officer
For specific data protection inquiries or to exercise your rights under applicable data protection laws, you may also contact our Data Protection Officer at dpo@outsonea.com.
This Privacy Policy is effective as of the date stated above and governs our collection, use, and disclosure of your personal information.